Job Description
The primary role for this position is to act as the primary point of contact for the occupants, users and visitors of the Data and Decision Sciences (DDS) building and the Undergraduate Science Lab Building (USLB) and a select section of space allocated to the Office of the Provost in HITT Hall, at Virginia Tech. The Building Manager will work with the building stakeholders frequently to discuss and resolve facility-related matters. The Building Manager will have a general knowledge of research labs and the ability to quickly respond to any facility related issue within the labs and lab associated spaces. This position will also manage the use of shared conference and common area spaces in the facilities and facilitate building events that may be either closed, or open, to the public. For events, this position will ensure compliance with university policies related to the use of university space and function as the facility representative to provide consistent information for students, faculty, staff, and guests. This position will also coordinate with the occupants of the facilities on building digital signage and messaging.
This Building Manager will serve as the facilities liaison for university offices. The Building Manager will contact the appropriate university office to find timely resolutions to issues, questions, or events that may arise. Various examples may include: working with the Hokie Passport Office on access control, the University Facilities Office on building maintenance issues, the Central IT on building information technology issues, the Registrar’s Office on the use and scheduling of classrooms after hours, and Classroom Audio-Visual on advanced classroom technology issues, and the Virginia Tech Police on facility security issues. This position will also serve as the building emergency management coordinator for DDS and USLB.
The Building Manager will provide generalist level end-user support and technical support to the audio-visual (AV) systems in the facilities. This includes proactive communication and training for all faculty, staff, students, and guests who use the installed technologies within the facilities. The Building Manager will periodically test the AV systems within the facilities to ensure they are operating as intended. Preventative maintenance of those AV systems will be performed by this position on a bi-annual and on an as needed basis.
Position Responsibilities:
• Provide high-quality customer service to building tenants and external end users,
• Collaborate with tenants or outside groups to schedule and facilitate events/activities,
• Adhere to all University Policies regarding facility activities,
• Function as an administrator for the facility digital signage solution,
• Function as liaison to Hokie Passport access control for building tenants and events,
• Function as a subject matter expert for the installed AV systems,
• Periodically test AV systems to ensure they are functioning as intended,
• Provide preventative maintenance to AV systems on a regular basis,
• Ensure that classroom spaces are ready to receive faculty, students, and guests,
• Serve as a Building Emergency Coordinator for DDS & USLB,
• Maintain required egress clearance in corridors and at exits,
• Maintain a clean and safe environment,
• Consistently walk the facilities for daily on site, proactive space and facility management,
• Help coordinate relocation or renovation activities,
• Maintain building inventory, key logs, and access codes,
• Function as the liaison with Housekeeping, Facilities, and VTPD.
Required Qualifications
• Experience with facility management,
• Experience with event planning and support,
• Demonstrated ability in customer support,
• Ability to troubleshoot and resolve basic audio-visual system issues,
• Ability to communicate effectively in oral and written form,
• Ability to operate comfortably in high stress environments,
• Experience with Windows, Mac, iOS, and Android computer systems,
• Demonstrated ability to work within a team and independently to achieve goals,
• Must be able to move or lift a minimum of 50 pounds
Preferred Qualifications
• Experience in higher education,
• Experience in the AV industry,
• Experience with digital signage solutions,
• Knowledge of research labs facility management,
• Knowledge of access control systems,
• Knowledge of space scheduling.
Pay Band
4
Overtime Status
Non-Exempt: Eligible for overtime
Appointment Type
Regular
Salary Information
60,000-65,000
Hours per week
40
Review Date
November 17, 2025
Additional Information
The successful candidate will be required to have a criminal conviction check.
About Virginia Tech
Dedicated to its motto, Ut Prosim (That I May Serve), Virginia Tech pushes the boundaries of knowledge by taking a hands-on, transdisciplinary approach to preparing scholars to be leaders and problem-solvers. A comprehensive land-grant institution that enhances the quality of life in Virginia and throughout the world, Virginia Tech is an inclusive community dedicated to knowledge, discovery, and creativity. The university offers more than 280 majors to a diverse enrollment of more than 36,000 undergraduate, graduate, and professional students in eight undergraduate colleges, a school of medicine, a veterinary medicine college, Graduate School, and Honors College. The university has a significant presence across Virginia, including Blacksburg, the greater Washington, D.C. area, the Health Sciences and Technology Campus in Roanoke, sites in Newport News and Richmond, and numerous Extension offices and research institutes. A leading global research institution, Virginia Tech conducts more than $650 million in research annually.
Virginia Tech endorses and encourages participation in professional development opportunities and university shared governance. These valuable contributions to university shared governance provide important representation and perspective, along with opportunities for unique and impactful professional development.
Virginia Tech does not discriminate against employees, students, or applicants on the basis of age, color, disability, sex (including pregnancy), gender, gender identity, gender expression, genetic information, ethnicity or national origin, political affiliation, race, religion, sexual orientation, or military status, or otherwise discriminate against employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees or applicants, or on any other basis protected by law.
If you are an individual with a disability and desire an accommodation, please contact (Lisha Farrier) at (lfarrier@vt.edu) during regular business hours at least 10 business days prior to the event.
Each agency within the Commonwealth of Virginia is dedicated to recruiting, supporting, and maintaining a competent and diverse work force. Equal Opportunity Employer
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